WEBINAR - JUNE 04, 2024 (9:30-10:30 AM)

Symmetry of Attentions & the case of the Fondation Adolphe de Rothschild Hospital

Find the Webinar program below ↓

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‍Whatare the Adolphe de Rothschild Foundation Hospital's best practices for implementing Symmetry of Attentions©?

To answer this question, Better World and l'Académie du Service, two leaders in the field of customer/patient and employee experience, invite you to discover :

  • The latest trends and findings of the "Baromètre national 2024 de la Symétrie des Attentions©".
  • Best practices implemented by the Hôpital Fondation Adolphe de Rothschild to listen to and optimize the experience of patients and employees

Webinar program

1. Key findings of the Symmetry of Attitudes© 2024 National Barometer

  • Daniel Ritter, President and co-founder of Better World
  • Jean-Jacques Gressier, Leader of the Service Academy

2. Symmetry of Attentions© in action - The case of the Hôpital Fondation Adolphe de Rothschild :

  • Marie-Catherine Truong, Head of Patient Experience at the Rothschild Foundation

3. The floor is yours!

An opportunity to share your feedback and ask our speakers questions.