Better World Blog

Discover our latest articles, resources and testimonials.

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Artificial Intelligence

The 15 Secrets About Design Only A Handful Of People Know. Get started learning them today!

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New and worthly
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3 min read
better world experience patient active listening device

Towards a New Era of Care: Optimizing the Patient Experience through Innovation & Active Listening

Over 700 health and social care establishments, in collaboration with Better World, have adopted active listening to significantly improve the quality of care and patient satisfaction.

Bruno Barbe

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13/5/2024

Patient Experience
Health
Patient experience Caregiver experience

How Better World transformed working life at Argenteuil Hospital

Find out how Better World and the Argenteuil Hospital improved internal communication and employee engagement through an "HR Week" initiative.

Mélanie Pierre

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29/4/2024

Patient Experience
Health
Elsan Patient Experience Verbatim Patient

Orianne Nicotra's testimonial on improving patient experience with Better World

Taking into account the patient experience in the hospital environment is essential. What better way to improve than by listening to our patients' opinions?

Mélanie Pierre

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1/2/2024

Patient Experience
Health
Customer experience & collection tools

Which channels should be used for transactional questionnaires?

Transactional questionnaires are essential tools for assessing satisfaction, applicable to all industries.

Younes Berradia

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24/1/2024

Customer Experience
Patient Experience
better world experience patient verbatim

Better World forges innovative partnership with Gilets Bleus

We're delighted to announce an innovative partnership with the association Banlieue Sans Frontière en Action (BSFA) and their inspiring Blue Vests initiative to streamline the patient experience.

Mélanie Pierre

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13/12/2023

Patient Experience
Health

Our Product 2023 retrospective

It's time for us to take stock of what we've achieved this year, and we've decided to share our Product 2023 Retrospective with you!

Younes Berradia

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15/11/2023

Customer Analysis
Artificial Intelligence
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