Meet the Better World team
We believe that AI and technology can be the right tools to help organizations connect to the needs of their customers and employees.
"Putting Customers and Employees at the center of all business decisions is an oft-cited goal, but rarely implemented due to the complexity of the task. I co-founded Better World with this single goal in mind."
Empathy is an essential value to build a climate where customers and employees feel listened to: humility and open-mindedness are qualities we try to embody.
Together we want to develop a better world with our clients and our teams. We promote the values of sharing, respect and benevolence.
We implement high-impact, innovative solutions and push for action. Autonomy, accountability and usefulness are the key words in terms of project management.
We take pride in the quality of our solutions and value performance, organization and thoroughness. The quest for efficiency guides us in our efforts.
A success built over time, with our customers and partners
It was in 2018 that Daniel and Kevin officially launched the Better World project, to help organizations efficiently manage their process of collecting and processing user returns, starting with an initial contract in the Automotive sector. The 1st version of our analysis application is developed.
The 2nd version of our analysis application is deployed by all our customers, whether in the automotive sector (manufacturers, dealership networks...) or in new industries: healthcare, retail...
A new opinion-gathering application is being deployed, initially in a context of continuous listening to hospital staff for our Healthcare customers, as part of a project supported by the BPI. The aim is to make the voices of the unheard count, in order to provide the best possible experience.
Écoute Professionnels
Our data collection and analysis applications are most widespread in Healthcare, an industry in which Better World is becoming the leader in France. Our presence in the Automotive, Retail and Hospitality sectors continues to grow, with use cases ranging from the analysis of individual point-of-sale reviews to networks of international establishments.
We have strengthened our analysis application by integrating features that enable deeper and more enjoyable exploration of the feedback collected. Multilingual management has been enhanced. Collection campaigns have benefited from many new features, including real-time tracking and intelligent distribution link management. Our team continues to grow with our business!
This year promises to be full of challenges and opportunities, as our international deployment intensifies, and our activity in France continues to grow. Our opinion-gathering tools, both directed and undirected, are getting a facelift, with new functionalities designed to make opinion-gathering pleasant for respondents, and constructive for organizations. Our work to integrate generative AI into our approach, in a secure manner, continues!
Meet the Better World team
Meet the people and partners who contribute to Better World's success every day