Better World Blog

Discover our latest articles, resources and testimonials.

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Artificial Intelligence

The 15 Secrets About Design Only A Handful Of People Know. Get started learning them today!

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New and worthly
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3 min read
Artificial Intelligence

Au cœur de Colisée : Comment la satisfaction des équipes influence celle des résidents et de leurs familles ?

Retour sur notre partenariat 360 avec Colisée, au coeur de nos projets d'écoute symétrique à l'international

Mélanie Pierre
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3 min read
Verbatim Analysis Tool Better World Hospital
Artificial Intelligence

Testimonial Polyclinique Bordeaux Nord Aquitaine

Discover how Polyclinique Bordeaux Nord Aquitaine has transformed its approach to patient experience with the Better World platform. Thanks to more efficient feedback and data management, the facility is continually improving its services to deliver exceptional quality of care.

Mélanie Pierre
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3 min read
Elsan Patient Experience Verbatim Patient
Artificial Intelligence

Orianne Nicotra's testimonial on improving patient experience with Better World

Taking into account the patient experience in the hospital environment is essential. What better way to improve than by listening to our patients' opinions?

Mélanie Pierre
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3 min read
patient verbatim
Artificial Intelligence

AI to improve patient experience at Elsan Group

Elsan, one of France's leading private healthcare groups, presented the 5th edition of its Live Innolab on April 4, highlighting the uses of data and artificial intelligence (AI) within healthcare establishments.

Daniel Ritter
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3 min read

Orianne Nicotra's testimonial on improving patient experience with Better World

Taking into account the patient experience in the hospital environment is essential. What better way to improve than by listening to our patients' opinions?

Mélanie Pierre

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1/2/2024

Patient Experience
Health

Which channels should be used for transactional questionnaires?

Transactional questionnaires are essential tools for assessing satisfaction, applicable to all industries.

Younes Berradia

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24/1/2024

Customer Experience
Patient Experience

Better World forges innovative partnership with Gilets Bleus

We're delighted to announce an innovative partnership with the association Banlieue Sans Frontière en Action (BSFA) and their inspiring Blue Vests initiative to streamline the patient experience.

Mélanie Pierre

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13/12/2023

Patient Experience
Health

Our Product 2023 retrospective

It's time for us to take stock of what we've achieved this year, and we've decided to share our Product 2023 Retrospective with you!

Younes Berradia

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15/11/2023

Customer Analysis
Artificial Intelligence

The Patient Experience in the HAS Quality of Care Certification Criteria

Healthcare quality certification managed by the Haute Autorité de santé (French health authority)

Bruno Barbe

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9/11/2023

Health
Patient Experience

The employee experience of tomorrow with Colisée, Elior and Pôle Emploi

On September 28, 2023, the 17th annual Service Academy symposium was held. Better World, which had already taken part in the previous edition, was this time co-organizer of the event!

Bruno Barbe

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30/10/2023

Customer Experience
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