Better World Blog

Discover our latest articles, resources and testimonials.

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Artificial Intelligence

The 15 Secrets About Design Only A Handful Of People Know. Get started learning them today!

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New and worthly
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3 min read
Artificial Intelligence

Au cœur de Colisée : Comment la satisfaction des équipes influence celle des résidents et de leurs familles ?

Retour sur notre partenariat 360 avec Colisée, au coeur de nos projets d'écoute symétrique à l'international

Mélanie Pierre
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3 min read
Verbatim Analysis Tool Better World Hospital
Artificial Intelligence

Testimonial Polyclinique Bordeaux Nord Aquitaine

Discover how Polyclinique Bordeaux Nord Aquitaine has transformed its approach to patient experience with the Better World platform. Thanks to more efficient feedback and data management, the facility is continually improving its services to deliver exceptional quality of care.

Mélanie Pierre
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3 min read
Elsan Patient Experience Verbatim Patient
Artificial Intelligence

Orianne Nicotra's testimonial on improving patient experience with Better World

Taking into account the patient experience in the hospital environment is essential. What better way to improve than by listening to our patients' opinions?

Mélanie Pierre
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3 min read
patient verbatim
Artificial Intelligence

AI to improve patient experience at Elsan Group

Elsan, one of France's leading private healthcare groups, presented the 5th edition of its Live Innolab on April 4, highlighting the uses of data and artificial intelligence (AI) within healthcare establishments.

Daniel Ritter
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3 min read

Patient Experience Glossary : Essential terms to know

Discover key patient experience terms in this comprehensive glossary. Learn how to navigate concepts and strategies to improve quality of care and patient satisfaction. Optimize your approach to patient experience today.

Bruno Barbe

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28/6/2024

Patient Experience
Health

Testimonial Aléna Sorret Patient Experience Hôpital Foch

Find out how Better World is helping Hôpital Foch to add value to patient verbatims by facilitating their analysis and use. Thanks to an intuitive platform, teams can navigate and exploit this data to improve the hospital experience, while benefiting from an optimized collection process via QR codes.

Mélanie Pierre

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26/6/2024

Patient Experience
Health

NPS and Sentiment Analysis

Read what the Better World team had to say about NPS in the March 2024 issue of the AFRC magazine.

Mélanie Pierre

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7/6/2024

Customer Experience

Testimonial Polyclinique Bordeaux Nord Aquitaine

Discover how Polyclinique Bordeaux Nord Aquitaine has transformed its approach to patient experience with the Better World platform. Thanks to more efficient feedback and data management, the facility is continually improving its services to deliver exceptional quality of care.

Mélanie Pierre

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5/6/2024

Patient Experience
Health

Towards a New Era of Care: Optimizing the Patient Experience through Innovation & Active Listening

Over 700 health and social care establishments, in collaboration with Better World, have adopted active listening to significantly improve the quality of care and patient satisfaction.

Bruno Barbe

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13/5/2024

Patient Experience
Health

Testimony of Lilia Bouazza, HR Project Manager at Argenteuil Hospital

Find out how Better World and the Argenteuil Hospital improved internal communication and employee engagement through an "HR Week" initiative.

Mélanie Pierre

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29/4/2024

Patient Experience
Health
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